You know the feeling - going through your daily grind at work, caught up in the details, putting out fires. It's easy to lose sight of the big picture, the overarching strategy driving your organisation forward. But what if you could strengthen the connection between your daily tasks and that elusive strategy? Good news - with some thoughtful techniques, you can build bridges between the two. In this article, we’ll explore practical ways to link your team's ground-level work with the high-level aims of your company.
From better goal-setting to cross-functional collaboration, we'll share actionable tactics to unite the day-to-day with the long-term. You'll learn how to keep strategy top of mind as you plough through your to-do list. With a little effort, you can gain clarity on how your piece fits into the larger puzzle.
So read on to discover simple but powerful steps toward integrating the tactical and the strategic in your workplace.
1. Overcome Departmental Silos
Departmental silos are one of the biggest obstacles to connecting daily work with an overarching strategy. Teams become so focused on their own goals and priorities that they lose sight of the bigger picture. The issues that departmental silos can bring are:
🗣️ Lack of Communication:
Poor communication across departments means that teams often duplicate work or miss opportunities to collaborate. They aren't aware of what other groups are working on or how their efforts could support each other. This lack of visibility creates roadblocks to implementing strategy effectively.
🔢 Conflicting Metrics:
When teams have their own metrics to focus on, those measures may not ladder up to strategic priorities. For example, a support team may aim to close as many tickets as possible while a product team wants to improve customer satisfaction. But if the overall goal is to enhance the customer experience, these competing metrics won't achieve that.
🔁 Divergent Priorities:
Departments are inclined to prioritise their own key performance indicators over other teams' needs or the organisation's strategic vision. The sales team is worried about hitting their targets, engineers are focused on shipping new features, and so on. There's little consideration of how those priorities fit together or the collective impact.
💡 The solution is to build connections across groups through improved communication, shared metrics and priorities, and a deeper understanding of how everyone contributes to key strategic goals. When teams can see beyond their own scope and work together cohesively, strategy has a much better chance of becoming a reality. Collaboration is key to overcoming departmental silos and achieving organisational success.
2. Foster a Culture of Collaboration via leadership
To connect daily work to strategy, leaders need to cultivate a culture where collaboration is the norm.
🔀 Facilitate cross-functional interactions:
Leaders should encourage teams from different departments to interact regularly. This could be through cross-functional meetings, project work, or informal meetups. When people from diverse areas of the business connect, they gain exposure to different perspectives and form new relationships. This broadens their thinking and helps them see how their role fits into the bigger picture.
💡 Promote knowledge sharing:
Leaders should make knowledge sharing a priority. They can organise"lunch and learns," set up internal wikis or chat groups, and recognise those who share their expertise with others. When teams understand what different departments do and the challenges they face, they can find more opportunities to work together in service of organisational goals.
👀 Lead by example:
Executives and managers need to model the collaborative behaviour they want to see. This means openly communicating with other leaders, visibly cooperating on key projects, and sharing information across silos.
Employees often emulate the habits of their managers, so collaboration at the top inspires collaboration at all levels.With leadership fostering connection, knowledge exchange, and teamwork across the organisation, employees at every level will start to see the links between their daily responsibilities and the overall strategy. A culture of collaboration is key to overcoming divisions and bridging the gap between work and purpose. When leaders make it a priority, that culture will thrive.
3. Increasing Work Visibility Across Teams
👁️ To connect daily work to overarching strategy, teams need visibility into what other teams are doing and how it impacts them. As an organisation, consider holding regular 'show and tell' meetings where teams share updates on key projects, priorities, and blockers. These provide a high-level view into work streams across the company so teams can identify overlaps and spot collaboration opportunities.
🔧 For day-to-day work, try using a shared project management tool where all teams log their tasks, deadlines, and statuses. This gives real-time insight into workload and bandwidth so teams can easily find ways to support each other. Maybe Team A is overloaded this month while Team B has some spare capacity and full visibility, Team B can proactively offer to take on a few of Team A's tasks to balance the load.
👥 To strengthen these connections, you can also implement a 'buddy system' where teams are paired up to get to know each other's work in more depth.Buddies meet regularly to review key projects, priorities and challenges.This helps build an understanding of how each team operates and the specific ways they contribute to organisational goals. With this knowledge, buddies can propose impactful collaborations and call on each other for help without hesitation.
Overall, work visibility leads to a stronger, more cohesive organisation. It fosters empathy between teams, enabling them to anticipate needs and offer meaningful support. It also surfaces new opportunities for collaboration that drive greater efficiency, innovation, and progress toward your strategic vision. So putting in the effort to increase transparency around work-your cross-functional teams and the organisation as a whole will benefit.
4. Align Daily Work With Organisational Strategy
To successfully bridge the gap between your daily work and overarching company strategy, start by understanding how your role and responsibilities fit into the bigger picture. Meet with your manager and ask how your position aligns with and supports key organisational goals. Discuss specific ways you can focus your efforts to directly contribute to strategic priorities.With this context in mind, you'll gain valuable insight into the importance and impact of your daily work.
🎯 Focus on Key Priorities:
Not all tasks are created equal. Identify the vital few that truly move the needle for your company's success and prioritise them. Ask yourself if the work you're doing each day is purposeful and pushing the organisation closer to its strategic targets. If not, speak up and have a conversation about how your time and talents could be better spent. Staying laser-focused on meaningful work is key.
📧 Share Information Broadly:
Promote cross-functional collaboration by sharing information widely across teams. This helps ensure strategic alignment and prevents groups from operating in silos. Share updates on key projects, goals, wins, and challenges with stakeholders company-wide. Encourage open feedback and input on how initiatives relate to and support overarching priorities.Fostering an environment of transparency, communication, and collaboration is essential for bridging gaps.
🚀 Continuously Evaluate and Improve:
Teams that consistently evaluate processes and make improvements are best positioned to achieve their strategy. Meet regularly with your team to assess what's working and not working. Discuss ways to better connect daily work to strategic goals and priorities. Be willing to challenge the status quo and try new approaches. Continuously evaluating performance and making enhancements helps avoid misalignment and pushes teams to higher levels of excellence and impact.
With focus, transparency, communication, and a commitment to continuous improvement, teams can ensure their daily work and overall company strategy are closely connected and mutually supported. By bridging this gap, organisations are primed to thrive.
5. Break Down Physical Barriers and leveraging technology
In today's digital age, technology has made collaboration across distances and departments easier than ever. Leveraging tools like video conferencing, instant messaging, and file sharing helps break down physical barriers between teams and fosters connection.
📹 Use video conferencing for meetings:
Rather than defaulting to phone calls or emails, use video conferencing tools like Zoom or Skype for meetings when possible. Seeing each other face to face, even on screen, helps build rapport and gives important visual cues. For teams that don't often interact in person, video can be key to developing understanding and empathy.
💬 Connect through instant messaging:
Encourage the use of instant messaging platforms like Slack or Microsoft Teams for quick questions and informal conversations. These tools make it easy to start a quick dialogue in a way that's less intrusive than a phone call or email. Integrate instant messaging into your workflow and make yourself available to answer questions from other teams. Make an effort to initiate casual conversations over instant messages as well. These small connections can help strengthen working relationships over time.
🖇️ Share files and documents:
A shared file storage system, like Dropbox or Google Drive, gives teams visibility into the work of other departments and insight into larger projects.When you upload files, be sure to use descriptive titles and organise them into folders that make sense for anyone accessing them. Let others know when you add or update files that are relevant to their work. Over time, this level of transparency builds alignment and shared understanding between teams.
While technology can be a great enabler of cross-functional collaboration, it does not replace the need for in-person interaction. Look for opportunities to bring teams together face-to-face through meetings, training, and team-building events. In-person connection accelerates relationship building and helps teams work through complex challenges together. By combining the use of digital tools with in-person interaction, you can bridge the gap between daily work and organisational strategy.
So there you have it - a few ways your team can start bridging the gap between your day-to-day and your organisation's bigger picture. By improving cross-functional collaboration, clarifying how your work ladders up, and defining some shared OKRs, you'll be well on your way to seeing how your piece fits into the whole puzzle. And when everyone has that perspective, your organisation will start operating much more strategically.Just remember, start small and focus on quick wins. Don't get overwhelmed trying to implement it all at once. Do one new thing this week to connect your work back to strategy. Then build from there. Before you know it, you'll have built a culture where strategy is baked into everything you do.