Get actionable strategies to help you overcome margin pressures, while scaling your customer success team to meet the growing demands of your business.

Using your customer success tech the wrong way can lead to more frustrations than results. Learn how to choose the best tools and integrate them to scale operations within your customer success team.

Discover how a shared document can transform team communication, eliminate confusion, and keep your projects on track—saving time, money, and sanity.

Learn how to turn feedback frustration into actionable results that drive customer satisfaction, retention, and revenue growth.

Sales incentives focused solely on closing deals can lead to churn, so aligning compensation with customer retention ensures long-term business success.

We explore how to align sales and post-sales teams through shared metrics, fostering collaboration to drive customer retention, satisfaction, and growth.

This blog provides strategies to balance short-term investor demands with building long-term customer relationships for sustainable growth.

Explore using tech and automation to scale customer success without losing the human touch.

A streamlined product portfolio boosts customer clarity, speeds decisions, and builds trust—let's explore how to make it happen.

Ensure a seamless customer journey by bridging the gap between pre- and post-sales for a consistent, confidence-building experience.

How do you make sure Sales and CS work together like a well-oiled machine? Here are 4 simple, actionable ways to align your teams for better results and happier customers.

What role can the CFO play in bridging the gap between Solution Engineering and Customer Success? We've come up with four actionable ways you can drive alignment in these teams!

We explore how margin pressures can harm retention and how to protect your customer base while staying profitable.

Misalignment between sales and CS is more common than you think, and it’s costly. We break down what misalignment looks like, why it matters, and how to fix it.

Misalignment between pre-sales and sales can lead to longer sales cycles and poor handoffs. We explore the best ways to stay aligned and build a more efficient process that leads to faster deals and happier customers.

Here’s why alignment is the secret ingredient to creating a culture that’s not just nice on the surface, but deeply impactful and sustainable.

Quarterly Business Reviews (QBRs) can often feel like a formality, so we break down how you can transform your next QBR from a chore into an impactful session.

An effective leadership team is not defined by titles but by its collective ability to align, execute, and adapt. We explore what it takes to craft a leadership team that can drive real, sustained success.

Getting culture right is difficult. Culture is dynamic, living, and must be actively shaped and nurtured. We take a look at Open Org's approach and practical steps to create a culture that works in practice.

We've all been there—stuck in pointless, time-sucking check-ins. But, when done right, monthly check-ins can be game-changers for alignment, culture, and productivity.

Change happens to all of us. But when it hits, especially in unpredictable ways, leaders are tested. We've compiled tips for leaders to guide their teams through unpredictable times.

Remote work is now a reality of our working world, bringing with it the challenge of alignment. We discuss methods for ensuring remote teams stay aligned with company goals.‍

Explore how connecting the goals and outcomes of platform and stream-aligned teams can strengthen collaboration, measure value more effectively, and drive greater organisational success.

Retrospectives facilitate continuous improvement, but what happens when you combine them with other practices? Hint: It can save you a load of time!

Is an NPS score the best way to measure the success of training and enablement services? Our team have reflected and come up with a different way of measuring the value of services.

‘Business Transformation’ is a buzzword that regularly gets thrown around. But what does it actually mean and how do you go about doing it?

The traditional consulting model is outdated, often leaving clients with temporary solutions. We're disrupting this by focusing on continuous, on-demand, and tailored support that truly empowers clients.

Strategic workshops are where vision meets action, and team synergy fuels forward momentum. We break down the process into actionable steps, from ice breakers to outcome tracking.

When organisations are faced with silos, the temptation is to throw the tech 'solutions' at the problem. While this is tempting, the real game-changer lies in something far less tangible: Mindset.

Alignment is hard. The Stellafai Star Chart can help make it a little easier. Learn how...

Motivating your team involves removing obstacles and demotivators in their path. Our guide runs through five simple steps to do this.

A Scaleup Leader's Playbook for Success: Our guide to running Quarterly Business Reviews (QBRs) which helps you stay aligned, track progress, and drive growth.. without overcomplicating!

Are you a leader at a growing company, guiding your team through continuous transformation? Worried about preventing change fatigue and maintaining a motivated, cohesive teams? This guide is for you.

Soured from our Outcome Forums. A series of questions about ways of working, and in-depth answers provided by our Stellafai coaches.

Soured from our Outcome Forums. A series of questions about alignment and leadership buy-in, and in-depth answers provided by our Stellafai coaches.

Soured from our Outcome Forums. A series of questions about goals and measures, and in-depth answers provided by our Stellafai coaches.

It's easy to lose sight of the big picture, the overarching strategy driving your organisation forward. But what if you could strengthen the connection between your daily tasks and that elusive strategy?

Managing the transition when consultants leave can be made easier with some thoughtful planning and a positive attitude towards change.

When a company's culture aligns with its strategic goals, it creates an environment that fosters innovation, collaboration, and employee engagement.

Turning plans into reality can be difficult. Often implementation is the most difficult part of any planning phase. One element that can ease this journey, is outcome implementation.

For our inaugural podcast, we're chatting to Simom Cobby (CRO Arthur PM) about his journey with OKRs.

Achieving cross-functional collaboration has become essential for organisations to thrive. The traditional approach of working within departmental silos is no longer efficient or effective.

Are you looking to extract the maximum value from your consulting engagements? In this article, we'll explore the best practices to maximise your relationship with consultants.