The Operating System For Customer Success Teams
Stop working in siloes. Start aligning your pre-sales and customer success teams to a common set of outcomes and language. Use immersive workshops, on-demand coaching, and the Stellafai platform to connect, visualise, and get everyone on the same page.
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You Cannot Win If
Your Teams Aren't On The Same Page
Studies reveal that Strategy execution fails up to 90% of the time
Forbes
Only 22% of employees feel that leaders have a clear direction for the organisation
Gallup
70% of businesses currently fail when undertaking a large-scale transformation
McKinsey
Empower And Align All Your Teams With:
AI And Contextual Tooling
Armstrong AI is your digital assistant, acting as another member of your team.
On-Demand Coaching
Access coaching and advice from world class Google and IBM alumni.
Connected Outcomes
Build connections between teams, objectives, and the work that makes them a success.
Goal Management
Create, track and share goals, key metrics, methods and activities.
Star Chart
A visual map of how your work, teams, and goals connect to each other
Intelligent Insights
Performance analysis, data dashboards, email insight and personalised learning content.
Accelerate Your
Transformation Journey
30-minute free consultation call with founder
Tim will help you analyse where your biggest execution opportunities are. Get practical advice and tools to accelerate your journey.
Drive team alignment with an immersive workshop led by a world class Coach
Set your teams up for success and build a foundation for change. Get all your people on the same page and learn the strategy execution toolkit loved by Red Hat, Google and more.
Coaching that doesn't stop when the workshop does
Consulting provides short-term solutions, but your teams require continuous, on-demand support. Gain year-round access to the Stellafai platform and give each of your teams a coach in their pocket.
See How On Demand Coaching Works
Unlock success with world class coaches in every team's pocket, whenever they need it.
How Customer Success Teams Unlock Results
Ensure a smooth transition from the sales to customer success teams. Set clear communication, customer goals and expectations during handoff, to create a smooth transition and start to customer relationships.
Align your teams
Ensure your Sales and technical teams are aligned around a shared set of objectives that focus on the customer.
Effective hand-overs
Create effective handoffs to post-sales teams around customer pain points and solutions, to reduce sales cycles and create qualified opportunities.
Understand business impact
Equip all technical pre-sales teams with knowledge of the business impact their product or services will drive, so customers understand their ROI
All Your Teams' Outcomes On
One Connected Platform
The strategy execution toolkit for Customer Success
Integrations
Meet your teams where they are
Use Cases
See how Stellafai helps your team
You're in good company
Wall Of Love
Dom Couldwell
Product and GTM Leader
Jonas Frydal
Head of Strategy & Transformation
@ Volvo Group
Claire Donald
Chief Product & Technology Officer
Phillippa Chapman
Deputy CEO
Simon Cobby
Writer
Shane Dowley
Executive Coach
Check out our latest insights
Insights, tools and templates to help you align your organisation.
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FAQs
We help align your teams, to create cross-functional success that leads to scaling.
We run immersive workshops tailored specifically to your context, which can include a subscription to our Boost Tier on the Stellafai Platform, where our coaches will continue to support you through on-demand coaching, and the resources the platform has to offer, including a dedicated method library, AI-powered assistance and data integrations.
You can use the Stellafai platform and our built-in resources for free on our Ignite Tier, without being part of a workshop first. Live and async coaching are optional add-ons that can be tailored to your context and aims by our coaches.
Whatever your context, Connect, Visualise, and get everyone on the same page.
On the Stellafai platform, there is the option to add-on additional hours of live coaching time, to help with specific problems or challenges you're facing.
If you're on our free Ignite Tier, you can access add-ons via the coaching page in the app to book live time with a coach.
Users on our Boost Tier already have access to async coaching from our team, so if you'd like to add some live coaching time - get in touch with your coaches or visit the coaching space in the app to book live time there.
Our immersive workshops are completely contextual to you and your situation. Depending on the desired outcome of the workshop, they could range from half a day - to multiple weeks. We're UK-based, but willing to (and have!) travelled abroad to facilitate workshops.
We want all of our workshops to be as contextual and specific to your circumstances as possible. We'll run discovery calls with you before the workshop to ensure we're fully on board with your context, and what you're looking to get out of the session.
Our workshops differ in price depending on your problem and what outcome you'd like to achieve. You can book a discovery call with our team here, to learn more about how we can help.
For the Stellafai platform, you (and as many of your team as you like), can join our Ignite Tier for free! Our Boost Tier costs £199/month and includes unlimited async coaching from our experienced team.
At this time, we do not offer a free trial for the Boost Tier. However, you can explore the Ignite Tier for free to get a feel for the platform and its resources. From there, you can easily upgrade to the Boost Tier at any time if you want to access asynchronous coaching and additional features.
Our coaches are experienced professionals with backgrounds in various industries, specializing in agile coaching, leadership development, and team dynamics. They’re here to help you navigate challenges, guide transformation efforts, and ensure alignment within your organisation.
Stellafai is designed for any organization looking to improve collaboration and cross-functional alignment, from startups to enterprise-level companies. Our clients typically seek to scale their teams, improve process execution, and drive transformation with measurable outcomes.
We take data security seriously and implement industry-standard security measures to protect your data. This includes encryption, secure access controls, and regular security audits to ensure your information is safe. You can learn more about our data protection policies here.